Refund policy
At Glad We Met Clothing, every order means something to us. As a growing independent brand, we currently operate on a final-sale basis and are unable to accept general returns, exchanges, or refunds.
We encourage you to carefully review product descriptions, sizing information, colors, and order details before completing your purchase.
All Sales Are Final
Once an order has been placed, we cannot offer returns, exchanges, or refunds for:
- Ordering the wrong size or color
- Change of mind
- Fit or style preferences
- Items that have been worn, washed, or altered
If We Got Something Wrong
We want you to feel good about supporting Glad We Met. If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Include your:
- Name
- Order number
- Description of the issue
- Clear photos of the item and packaging
Once reviewed, we will work with you to determine the best solution, which may include a replacement, store credit, or refund when appropriate.
Order Issues
Please make sure your shipping address and order information are correct before completing checkout. Glad We Met Clothing is not responsible for incorrect information submitted during checkout.
Thank you for supporting an independent brand as we continue to grow. Every purchase helps us build something bigger than clothing — a community centered around purpose, confidence, and becoming.
Wear Your Purpose.